Legal
Privacy policy
This policy explains how File Branch Base Consulting collects and uses personal data when you visit filebranchbase.click or contact us about franchise advisory.
Data controller
File Branch Base Consulting is the data controller for personal information submitted through this website. Contact: hello@filebranchbase.click, phone 24272577, Street: 153 Suksawad 22 Bang Pakork Ratburana; City: Ratburana; State/province/area: Bangkok; Zip code: 10140; Country calling code: +66; Country: Thailand.
Data we collect
When you use the contact form we collect your name, email address, selected advisory focus, optional scope notes, and message content. Server logs may record technical data such as IP address, browser type, and pages visited. Cookie-related data is described in our cookie policy.
Purposes
We use personal data to respond to inquiries, prepare proposals, deliver advisory engagements, improve the website, and meet legal obligations. We do not sell personal data.
Legal bases
Processing is based on your request to receive a response (pre-contractual steps), our legitimate interest in operating a professional advisory practice, and compliance with applicable Thai law where required.
Retention
Inquiry messages are retained for up to 24 months unless a client relationship continues, in which case records follow the engagement’s retention schedule (typically up to seven years for financial and contractual records). You may ask us to delete inquiry data earlier where law allows.
Sharing
We may share data with service providers who host email or website infrastructure, under confidentiality obligations, and with professional advisors when required for an engagement you request. We may disclose information when required by Thai law or competent authorities.
International transfers
If tools that process data are located outside Thailand, we take reasonable steps to ensure appropriate safeguards for the transfer, such as contractual protections with providers.
Your rights
Subject to applicable law, you may request access, correction, deletion, or restriction of your personal data, and you may object to certain processing. To exercise rights, email hello@filebranchbase.click. You may also lodge a complaint with the relevant Thai data protection authority.
Security
We apply reasonable administrative and technical measures to protect personal data. No method of transmission over the internet is fully secure.
Children
This site is intended for business owners and professionals. We do not knowingly collect data from children.
Updates
We may revise this policy. The current version is published on this page.